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Newsletter No 30, Aug 2019
NO.30
Avon, The Company for Women

Avon, The Company for Women

This is the company that puts mascara on lashes and food on tables that fights wrinkles with one hand and Breast Cancer with the other. That knows value of a perfect lip, but still opens its mouth and speaks out against Domestic Violence and for women’s financial independence.

This the company that not only brings beauty to doors, but also opens them. The company that supports more than 6.2 million Representatives in over 100 countries. This is Avon. The company that for more than 130 years has stood for beauty, innovation, optimism and above all for Women.

Smooth Dispute Complaint System Application of Code of Ethics to Safeguard the Rights and Reduce Disputes

Smooth Dispute Complaint System Application of Code of Ethics to Safeguard the Rights and Reduce Disputes

Trust begins with good consumption experiences. To accommodate the era of the experience economy,marketing which simply stresses the quality of brands or products is a thing of the past, and consumers' needs are no longer limited to goods or services. Instead, the consumers pay more attention to the kind of ideal life and experience and safeguards of rights they can enjoy after their consumption. The consumers all pursue and imagine a good life and expect a joyful and assured experience whenever they shop.

However, things do not always go as they expect.The Code of Ethics, which has been promoted for a long time by the DSA, clearly stipulates the principles for handling relevant disputes by direct-selling companies to safeguard the rights and interests of three parties, namely, the consumer, the distributor, and the direct-selling company, and to deal with complaints arising from violations of the Code of Ethics.

According to a story about traditional Chinese medicine in which Pian Chueh, a very well-known Chinese medicinal practitioner, talked about medicine, "prevention is the best medicine." This is also true in the direct selling industry, since consumers, distributors or direct-selling companies lodge their complaints because of misgivings or misunderstandings about the requirements for the distribution system and distributorship. The Business Ethics Supervisor set up by the DSA seeks to properly handle complaints "actively" and "objectively" to effectively resolve difficult issues and maintain lawful rights and interests.

Recent Release of the Draft Amendments to Several Food and Cosmetics Laws and Regulations

Recent Release of the Draft Amendments to Several Food and Cosmetics Laws and Regulations

The Ministry of Health and Welfare (MOHW) recently released draft amendments to several food and cosmetics laws and regulations, including the draft Amendments to the Schedule for the Preservative Composition of Cosmetics and Usage Restrictions and to Schedule 1 of Article 2 and Schedule 2 of Article 3 of the Standards for the Scope of Use, Quantity Restriction and Specifications Concerning Food Additives, which were released on July 31; the draft Requirements for the Labeling of Bulk Foods, which were released on August 1; and the draft Heavy Metal Inspection Methods for Beverages and Dairy Products, which were released on August 5. Relevant draft regulations are available on the Draft Regulations page in the Search System for MOHW Laws and Regulations. In addition, opinions may be proposed to the Taiwan Food and Drug Administration in 60 days after the release in order to provide revision recommendations.

The company's product packages include 1, 4 or 7 online advertising slots, but I will only use one set at most. Isn't it strange to require that I should buy 7 sets?

The company's product packages include 1, 4 or 7 online advertising slots, but I will only use one set at most. Isn't it strange to require that I should buy 7 sets?

Everyone knows that it is prohibited to generate direct selling profits simply by recruiting members; otherwise this may become degenerated multi-level marketing. However, a pyramid scheme company packages membership recruitment profits in many ways. For example, distributors may be required to buy multiple sets of products while only one set of the products will suffice and additional purchases do not bring any benefit. In this juncture, the company's direct selling products have no real purpose, and a distributor's purchase of multiple sets of the products is equivalent to buying a status with money or to purchasing qualifications in order to sponsor others. Since the focus is not on products, there is a special term called "the emptiness of products" to describe this phenomenon.

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